MyVidya (“Platform”, “Service”, “we”, “our”, or “us”) is operated by Traxof Technologies Private Limited, Bengaluru, Karnataka, India.
We may collect identity information, educational activity data, device information, institutional data, uploaded content, attendance information, quiz responses, AI-generated analytics, and assessment-related metadata.
Certain modules may require camera access, microphone access, screen sharing, screen recording, AI-assisted proctoring, identity verification, and behavioral analysis systems.
Such permissions are requested explicitly and are never enabled silently.
MyVidya may use artificial intelligence, machine learning systems, recommendation systems, automated evaluation systems, and behavioral analytics.
Educational institutions act as the primary Data Fiduciaries and are solely responsible for ensuring lawful parental or guardian authorization before onboarding minors onto the Platform. The Institution agrees to fully indemnify and hold harmless Traxof Technologies Private Limited against any regulatory penalties, claims, or liabilities arising from a failure to secure valid parental consent.
Minors may not independently create accounts outside institutional onboarding workflows. Parent or legal guardian authorization is mandatory, and the parent assumes full contractual responsibility for all activities conducted under the account.
The Platform may maintain records of consent, permission grants, policy acceptance timestamps, IP logs, and assessment-access authorization events for compliance, audit, fraud prevention, and legal defense purposes.
We may share information with associated educational institutions, authorized administrators, infrastructure providers, integrated systems, legal authorities, and trusted service providers operating under confidentiality obligations.
Personal data is retained only for the duration necessary to fulfill the specific educational and operational purposes outlined in this policy.
Upon the termination or expiration of an institutional agreement, or upon a verified user deletion request, all associated personally identifiable information (PII) will be securely purged or irreversibly anonymized within ninety (90) days, except where statutory compliance, tax audits, or valid legal directives require extended retention.
Notwithstanding any data erasure requests or contract terminations, MyVidya explicitly retains the perpetual, royalty-free, and irrevocable right to convert active user datasets into permanently anonymized, de-identified metadata.
We implement commercially reasonable administrative and technical safeguards. However, no internet-based platform can guarantee absolute security.
Users are strictly prohibited from cheating, bypassing assessments, reverse engineering, scraping data, or abusing AI/proctoring modules. A violation of these rules constitutes a material breach of platform integrity.
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any legal dispute, claim, or data grievance arising hereunder shall be strictly and exclusively resolved via the binding arbitration framework detailed in Section 11 of the MyVidya Terms of Use, with the physical venue and seat of arbitration remaining in Bengaluru, Karnataka.
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the contact details of the designated Grievance Officer are provided below:
Attn: Varun Mishra (Grievance Officer)
Traxof Technologies Private Limited
Bengaluru, Karnataka, India
Email: grievance@traxof.com
We will acknowledge data grievances within 36 hours and seek to resolve them within the timelines mandated under applicable Indian law.